Are we happy with that?

Phil appears on the Happy At Work Podcast

First broadcast on
Oct 04, 2023

In an insightful conversation on the Happy At Work Podcast, Phil joins hosts Laura, Tessa and Michael to discuss reshaping organisational cultures and fostering happiness at work.

Phil shares his own journey from marketing to organisational development, highlighting the importance of unlocking natural energy and talent within organisations.

Here are the three key takeaways from the conversation:

Change with people, not to them

Phil emphasises the importance of involving employees in the change process rather than imposing changes on them. Engaging in open, honest conversations and giving employees a sense of agency can lead to more successful and sustainable transformations.

Psychological safety is contextual

Phil challenges the binary view of psychological safety and stresses that it exists on a continuum. Leaders should focus on creating an environment where employees feel ready and able to engage in uncomfortable conversations for the sake of organisational progress. Understanding and setting appropriate boundaries is essential.

Start small, iterate, and collaborate

Phil shares a real-world example of transforming a fear-based culture into a creative and collaborative one. The key was to start small, experiment, and gradually scale up while empowering employees to take ownership of the change process. The result was not only a successful transformation but also a workforce that enjoyed the journey.

This thought-provoking episode offers a deep dive into the importance of a human-first approach in corporate environments and how to cultivate lasting positive changes in workplace culture.

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Latest thoughts

Giving a team the inspiration and technique to scale ideas
“Brilliant, astute, knowledgeable, and witty.

Phil grasped our business challenge with incredible speed and led us to rethink how we do business.”

SARAH MASON – CMO, COSMOS
REPAIRING A BUSINESS-CRITICAL RELATIONSHIP
“I’m not sure, but Phil might be a magician.”

JULIE BISHOP – CO-CEO, IT NATURALLY
Getting change past the post in a complicated context
“Transformational for both my personal and professional growth.”

STUART WILLIAMSON — CHIEF CORPORATE AFFAIRS OFFICER, THE JOCKEY CLUB
Instilling accountability to help a great team do great things
“Real smarts, and the external perspective we needed.

We are now securing industry standards of margin.”

NEIL CRUMP – CEO, AURORA HEALTHCARE
COMPREHENSIVE STRUCTURAL CHANGE
“Incredibly responsive and empathetic to our specific challenges and ambition.

Phil inspired and challenged our leadership team to ensure that our transformation had our people at its heart.”

Darina Garland, Co-CEO, Ooni
Enabling a Board to work to its full potential
“His years of experience allow for a highly credible, disciplined and empathic approach.

Phil offers the right balance of push and encouragement.”

VIV HSU – PARTNER, JBI
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