Small change: rewrite the book on negative narratives

First published on
Nov 01, 2022

Writing Small Change Business development Culture in companies Difficult conversations Emotions at work Getting change done Happiness at work Values 2022

We each have choices to make whether we buy into the narratives that exist around us about the likely trajectory of our industries and businesses. Our view: doom and gloom help no-one. A baseline level of optimism is essential to navigate difficult times and the inevitable problems that they bring.

Consistently working from within our zones of influence — working out what we can change and do so — is empowering. It can also help to preserve optimism even when it feels in short supply. Positive feelings don’t just breed positive action; positive action also breeds positive feelings.

Something to consider: what stories are present in our organisation, and how well are they serving us?

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Giving a team the inspiration and technique to scale ideas

“Brilliant, astute, knowledgeable, and witty.

Phil grasped our business challenge with incredible speed and led us to rethink how we do business.”

SARAH MASON – CMO, COSMOS

REPAIRING A BUSINESS-CRITICAL RELATIONSHIP

“I’m not sure, but Phil might be a magician.”

JULIE BISHOP – CO-CEO, IT NATURALLY

Getting change past the post in a complicated context

“Transformational for both my personal and professional growth.”

STUART WILLIAMSON — CHIEF CORPORATE AFFAIRS OFFICER, THE JOCKEY CLUB

Instilling accountability to help a great team do great things

“Real smarts, and the external perspective we needed.

We are now securing industry standards of margin.”

NEIL CRUMP – CEO, AURORA HEALTHCARE

COMPREHENSIVE STRUCTURAL CHANGE

“Incredibly responsive and empathetic to our specific challenges and ambition.

Phil inspired and challenged our leadership team to ensure that our transformation had our people at its heart.”

Darina Garland, Co-CEO, Ooni

Enabling a Board to work to its full potential

“His years of experience allow for a highly credible, disciplined and empathic approach.

Phil offers the right balance of push and encouragement.”

VIV HSU – PARTNER, JBI

Small change: rewrite the book on negative narratives

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