People hate change

Er... no, they don't

First filmed on
Jan 31, 2024

Ever wondered why the organisations that talk endlessly about their big change projects rarely end up changing very much?

70% of organisational change projects fail, according to Gartner. This is a costly, face-egging waste of time and money.

In this talk, Phil looks at why these failures happen, and how organisations can create human-first change projects that better serve their people as well as their bottom lines.

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Latest thoughts

Giving a team the inspiration and technique to scale ideas
“Brilliant, astute, knowledgeable, and witty.

Phil grasped our business challenge with incredible speed and led us to rethink how we do business.”

SARAH MASON – CMO, COSMOS
REPAIRING A BUSINESS-CRITICAL RELATIONSHIP
“I’m not sure, but Phil might be a magician.”

JULIE BISHOP – CO-CEO, IT NATURALLY
Getting change past the post in a complicated context
“Transformational for both my personal and professional growth.”

STUART WILLIAMSON — CHIEF CORPORATE AFFAIRS OFFICER, THE JOCKEY CLUB
Instilling accountability to help a great team do great things
“Real smarts, and the external perspective we needed.

We are now securing industry standards of margin.”

NEIL CRUMP – CEO, AURORA HEALTHCARE
COMPREHENSIVE STRUCTURAL CHANGE
“Incredibly responsive and empathetic to our specific challenges and ambition.

Phil inspired and challenged our leadership team to ensure that our transformation had our people at its heart.”

Darina Garland, Co-CEO, Ooni
Enabling a Board to work to its full potential
“His years of experience allow for a highly credible, disciplined and empathic approach.

Phil offers the right balance of push and encouragement.”

VIV HSU – PARTNER, JBI
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