Small change: do the hard work first

First published on
Jul 09, 2024
we’re dodging difficult conversations
Writing Small Change Communicating clearly Difficult conversations Getting change done High performing teams Leadership development 2024

In every organisational change process, there comes a moment where things get sticky.

Sometimes this is the natural consequence of trying to do unfamiliar things. Sometimes it’s because circumstances change. But, more often than not, it’s because no-one did the upfront work to clarify what the change process was intended to achieve, and any potential points of disagreement about this got quietly buried.

A failure to do the hard work upfront is only going to result in harder work being necessary later. The bill always comes due: it’s just a question of how much compound interest you allow to accrue.

Something to consider: is what we’re seeking to achieve understood and agreed by everyone?

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