Small change: don’t believe the hype

Whenever change is mentioned, you can guarantee that someone will vocalise a variation on the following theme: “Ah, people don’t like change.”

This is demonstrably untrue: a form of hype that is often little more than a self-serving excuse for inaction.

Our lives are full of examples of change that we enjoy. Consider the jubilation of voters when their chosen political party assumes power. Or how good it feels to drop those 10 kilograms. Or, for that matter, to get promoted at work.

What people don’t enjoy is being asked to work in conditions of heightened ambiguity, with all the responsibility and none of the power, for organisations that couldn’t seem to care less about their wellbeing.

What if, instead of buying into the idea that change needs to involve subjecting your people to all that, your business set out to create a different experience for them?

Something to consider: what would it mean to create change that our people enjoy?

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