Small change: stay humble

First published on
Mar 19, 2024

So much of what happens at work can be explained by the Dunning-Kruger effect. This is a cognitive bias in which those of us with limited competency in a particular field overestimate our abilities. The reason for the bias is simple: it protects us from the difficult emotions that would accompany acknowledging our shortcomings.

The brutal truth is that half of us, by dint of irrefutable logic, are below average at our jobs. And all of us, without exception, have limited competencies in some domains.

So the right response to Dunning-Kruger is not to point at others and laugh. It is to ask the question: “where might I be blind to my own inadequacies?”. Such humility can bring enlightenment — and with that, more effective leadership.

Something to consider: am I really performing as well as I think I am?

Explore more

Latest thoughts

Giving a team the inspiration and technique to scale ideas
“Brilliant, astute, knowledgeable, and witty.

Phil grasped our business challenge with incredible speed and led us to rethink how we do business.”

SARAH MASON – CMO, COSMOS
REPAIRING A BUSINESS-CRITICAL RELATIONSHIP
“I’m not sure, but Phil might be a magician.”

JULIE BISHOP – CO-CEO, IT NATURALLY
Getting change past the post in a complicated context
“Transformational for both my personal and professional growth.”

STUART WILLIAMSON — CHIEF CORPORATE AFFAIRS OFFICER, THE JOCKEY CLUB
Instilling accountability to help a great team do great things
“Real smarts, and the external perspective we needed.

We are now securing industry standards of margin.”

NEIL CRUMP – CEO, AURORA HEALTHCARE
COMPREHENSIVE STRUCTURAL CHANGE
“Incredibly responsive and empathetic to our specific challenges and ambition.

Phil inspired and challenged our leadership team to ensure that our transformation had our people at its heart.”

Darina Garland, Co-CEO, Ooni
Enabling a Board to work to its full potential
“His years of experience allow for a highly credible, disciplined and empathic approach.

Phil offers the right balance of push and encouragement.”

VIV HSU – PARTNER, JBI
rarr
larr