Small change: walk a mile in their shoes

First published on
Feb 13, 2024

It’s an unflattering truth, but to be human is to believe that the world revolves around you. Each of us is the hero of our own story.

As a result, it can be difficult to grasp what others might be going through, because we can’t see things from their perspective. Each person’s life is different and personal.

But when we overlook the experience of others, we miss chances to offer help or challenge when it’s most important. This oversight can weaken the impact of our actions.

Empathy takes emotional and mental effort. But it can bring fresh insight, and motivate us to take action that builds better teams — and better businesses.

Something to consider: where could I make more effort to understand the experience of others?

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