The turnaround | The Phil Lewis Podcast

First broadcast on
Sep 23, 2025
we’re out of balance
Podcast Phil Lewis Associates Business development Culture in companies Emotions at work Getting change done Happiness at work High performing teams Leadership development 2025

Mark Watson was brought in, as a relative outsider, to change the fortunes of a loss-making part of global marketing business TMS. He talks with Phil about the challenges he faced, the tools he used to get the job done, and how the experience has shaped his mindset as a leader.

In the second part of the episode, Phil and fellow consultant Steve Hearsum consider the wider leadership lessons that can be learned from Mark’s story.

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Giving a team the inspiration and technique to scale ideas
“Brilliant, astute, knowledgeable, and witty.

Phil grasped our business challenge with incredible speed and led us to rethink how we do business.”

SARAH MASON – CMO, COSMOS
REPAIRING A BUSINESS-CRITICAL RELATIONSHIP
“I’m not sure, but Phil might be a magician.”

JULIE BISHOP – CO-CEO, IT NATURALLY
Getting change past the post in a complicated context
“Transformational for both my personal and professional growth.”

STUART WILLIAMSON — CHIEF CORPORATE AFFAIRS OFFICER, THE JOCKEY CLUB
Instilling accountability to help a great team do great things
“Real smarts, and the external perspective we needed.

We are now securing industry standards of margin.”

NEIL CRUMP – CEO, AURORA HEALTHCARE
COMPREHENSIVE STRUCTURAL CHANGE
“Incredibly responsive and empathetic to our specific challenges and ambition.

Phil inspired and challenged our leadership team to ensure that our transformation had our people at its heart.”

Darina Garland, Co-CEO, Ooni
Enabling a Board to work to its full potential
“His years of experience allow for a highly credible, disciplined and empathic approach.

Phil offers the right balance of push and encouragement.”

VIV HSU – PARTNER, JBI
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