This is how organisations heal

Counting the human cost of avoidance

First published on
Mar 16, 2026

Lately, I’ve been exploring a pattern that keeps cropping up in the organisations I work with.

Why do smart, well-intentioned leadership teams keep avoiding the very things that would help their organisations heal and regain energy?

In my new TEDx talk, I set out the three patterns I see most often. I call them the Elephant, the Hangover, and the Cupboard Under the Stairs.

If you’re reading that and already thinking it sounds uncomfortably familiar, watch the talk here:

https://www.youtube.com/watch?v=WhdqiItCPe4

Once you have, I’d really like to know which of the three you suspect is operating within your organisation. (It might be more than one.)

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